Customer Complaint Cell
With a specific complaint anyone may visit the branches or may contact following officials of the Complaint Cell:
Shamsul Haque Sufyani
SEVP & Cheif Operating Officer
Chairman, Central Customer Service & Complaints Management Cell (CCS&CMC)
Cell Phone: 01713 060825
Email: complaint.desk@communitybankbd.com
Complaint Form
Central Customer Service & Complaints Management Cell (CCS&CMC)
| SL | Name & Designation | Position (CCS&CMC) |
|---|---|---|
| 1 | Shamsul Haque Sufyani, SEVP & Chief Operating Officer | Chairman |
| 2 | Mohammad Yasser Noor, EVP & Chief Marketing Officer | Member Secretary |
| 3 | SK Zalal Uddin Ahmed, EVP & Branch Manager, Corporate Branch | Member |
| 4 | Md. Tanjim Morshed Bhuiyan, SVP & Head of IT | Member |
| 5 | Sarfuddin Md. Redwan Patwary, VP, D-CAMLCO & Head of Operations | Member |
| 6 | Shahinur Rahman, VP & Head Of Cards | Member |
| 7 | Kaniz Fatema, VP & In charge of Human Resources Division | Member |
| 8 | Sultan Mahmud, PO, Service Assurance, Marketing and Corporate Affairs Division | Member |